Customer Testimonials

"Excellent Fast shipping. Amazingly quick. We bought 2 tankless water heaters from Home Depot and they didn't include the flew adapters nor did they tell us they was needed to make the product operate. After having problems with the installation, a call to the Rheem toll free number got the problem diagnosed. So, we went back to Home Depot, and they don't carry the flew adapter necessary to make the heaters work. No one there could figure out how to get one locally, or order one. When I got home, I went on line and found them at CPO Rheem. 2 days later they had made it from California to the Houston TX area and installed by me. Fastest shipping I've ever seen. I don't think Rheem should be selling their products through Home Depot, they tend to lack the attention to detail that is needed when the project has more than one part." ![]()
CPO Customer Satisfaction
At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgeable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!
More Customer Testimonials
“I bought my water heater on line and it was great. Very fast delivery and it is everything we were hoping for as a product. It is wonderful to be able to fill our bathtub up full finally with hot water and everyone can take a shower without it running out of hot water. Instead of having a big water tank which took space, we now have the right size and more space for storage.” – Barbara M.“very easy to use web site; shipping very fast, merchandise nicely and properly packed. An outstanding model for all vendors who sell on the internet! We highly recommend this seller. Could not be happier with our purchases from CPO.” – Martin K.
“Finding what I was looking for was very easy as was checking out. Price was about the same as elsewhere. Best of all they had what I wanted when local stores would have had to order it and their price was an unknown. Thanks” – Charles D.
“I purchased a ducting kit for a Rheem Tankless Water Heater. The price, quality of merchandise, method and promptness of delivery were all great. Very satisfied with merchant and goods received.” – George S.
“Great place to shop. Good prices, great selection, very simple purchasing instructions and very fast delivery. I would definitely recommend this company to anyone.” – Randall L.
“I ordered a Rheem outdoor tankless water heater last year and was so happy with the item and the shipping speed that I decided to get another one this year for the bathrooms on the opposite side of the house. I did not even consider buying it from another merchant. Great prices and was delivered two days after I ordered it!” – John W.
“My tankless water heater arrived in two days via FedEX. CPO even deleted a needless item that I ordered which was included with another item. I installed the water heater and it works perfectly. Couldn't be happier...” – Billy B.
“Awesome tankless water heater. Shipped same day I ordered it and was delivered two days later - even on a Saturday!!” – Joseph D.
“excellent experience from start to finish. Would definitely order from them again.” – Eric B.
“I’ve purchased several items from CPO and have never been let down. They’re easy to order from and delivery has always been good with the product packaged well. They will always be my go to for buying home improvement items I need. Thanks CPO.” – George R.
“To whom it may concern, I was very satisfied with my purchase from CPO Rheem. I received my product 1 day earlier than scheduled. I have not, as of yet, had any reason to contact the customer service dept. Thank you” – Charles C.
“I have purchased many things online, but I have never had such great service as CPO (from sales to Delivery). I placed my order and within 24 hours it was here. I also got a call to see if I was happy with my Order. CPO Rheem is the best. Thanks Guys. Jim” – James C.
