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Rheem RTE-13 Electric Tankless Water Heater - 13 kW
Model#: RHMNRTE-13
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Condition:
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Brand new items;Full manufacturer warranty available
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Manufacturer inspected, repaired and tested items; CPO 60 day money back guarantee
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Returned items inspected, repaired and tested by CPO technicians; CPO 60 day money back guarantee

Rheem RTE-13 Electric Tankless Water Heater - 13 kW

Model#: RHMNRTE-13
Retail:
$239.99
Our Price:
$219.99
Sale Price:
$179.99
You Save:
$60.00 (25%)
In Stock
Ships Monday
Qty

Details

Continuous, on demand, hot water and a compact design means this Electric Tankless Water Heater is perfect for point-of-use applications.
Features:
  • Can heat a maximum of 4 gallons per minute
  • Energy efficient when compared to traditional water heaters
  • On-unit temperature control
  • LEDs indicate active element and standby mode
  • Standard 1/2 in. water connection
  • Rugged brass/copper heat exchanger
  • Great for homes, condos, hospitals, boats, offices, laboratories, and anywhere hot water is needed
Includes:
  • 13 kW Electric Tankless Water Heater - RTE-13

Specifications

Weight: 8 lbs.
Activation Flow: 0.40 GPM
Amperage: 54
Application: Point-Of-Use
Kilowatts: 13
Required Breaker: 60 Amp
Water Connection: 1/2 in. NPT
Wire Size: 6 Gauge

Reviews

Product Reviews

REVIEW SNAPSHOT®

by PowerReviews
RheemElectric Tankless Water Heater - 13 kW
 
4.4

(based on 37 reviews)

91%

of respondents would recommend this to a friend.

Pros

  • Works quickly (28)
  • Energy efficient (26)
  • Simple controls (18)
  • Long-lasting (7)
  • Easy to install (3)

Cons

  • Tough to install (4)
  • Inaccurate controls (3)

Best Uses

  • Small homes (20)
  • Home (19)
  • Office (11)
  • Large homes (4)
    • Reviewer Profile:
    • Homeowner (29), Avid do-it-yourselfer (13), Professional (9)

Reviewed by 37 customers

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Displaying reviews 1-5

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4.0

I like it but there were a couple snafus

By na

from Bradenton, FL

Verified Buyer

Pros

  • Energy Efficient
  • Great For Washer
  • Works Quickly

Cons

  • Tough To Install
  • Was Expecting A 110

Best Uses

    Comments about Electric Tankless Water Heater - 13 kW:

    We installed it on our washer which is not hooked into our house plumbing. Now we can wash with hot water. Downside--the hot water runs really slow. It was supposed to be 3 gallons a minute but on Hot it is more like 1 gallon a minute which extends wash time considerably. Would not want to fill a bathtub at this flow rate. Also, as it is a single tap use, I expected a 110 and it was a 220 which necessitated a more expensive wire run. Otherwise, we are quite pleased with the water heater.

     
    5.0

    Works very well

    By CatDaddy

    from Tylertown MS

    About Me Handyman, Homeowner, Professional

    Verified Buyer

    Pros

    • Energy Efficient
    • Works Quickly

    Cons

      Best Uses

      • Home
      • Office
      • Small Homes

      Comments about Electric Tankless Water Heater - 13 kW:

      Works well, it draws a lot of power when in used but none when not so that is a big help. Some friends run their camp off on with no complaints. That is why I bought this one

      (1 of 2 customers found this review helpful)

       
      1.0

      Do NOT buy!

      By Lazlo

      from Callahan fl

      About Me Homeowner

      Verified Buyer

      Pros

      • Third Unit None Worked

      Cons

        Best Uses

          Comments about Electric Tankless Water Heater - 13 kW:

          Never got to work. All 3 installed by Pris. Rheem customer support useless 3rd level tech would not use Himself. Said probable flow calve issue....

          Bottom line...not worth effort...buy something else.

           
          5.0

          DELIVERS BETTER THAN EXPECTED!

          By oldmisterfixit

          from Palm Bay, FL

          About Me Handyman, Homeowner, Retired

          Verified Buyer

          Pros

          • Easy to install
          • Energy Efficient
          • Long-Lasting
          • Precise Controls
          • Very Compact Design
          • Works Quickly

          Cons

            Best Uses

            • Home
            • Small Homes

            Comments about Electric Tankless Water Heater - 13 kW:

            Totally exceded my expectations...I am in awe, every time I turn on my hot water...Fantastic!

             
            5.0

            great product

            By jesse

            from georgetown , de

            About Me Homeowner

            Verified Reviewer

            Pros

            • Energy Efficient
            • Long-Lasting
            • Precise Controls
            • Works Quickly

            Cons

              Best Uses

              • Home

              Comments about Electric Tankless Water Heater - 13 kW:

              installed myself over four years ago and has never failed. does the whole house and saves on electric bill. great spacesaver as well. would highly recommend

              Displaying reviews 1-5

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              Questions & Answers

              Do you have questions about this product?

              Get answers from real customers and in-house experts with AnswerBox.

              35 Questions | 53 Answers
              Displaying questions 1-10Previous | Next »
              • Electric Tankless Water Heater - 13 kW

                Q:

                Hello, we have a propane tankless water heater and it works great. It serves the bathrooms and the washing machine but our kitchen is on the other side of the house so it takes a while to get the hot water there. I was thinking of using the electric tankless for short demands. Will the heating element turn off when the hot water gets there from the propane one? The propane heater sends 120 degree water.

                Thank you
                Asked on 6/17/2015 by Spike the Magician from Mariposa, Ca.

                0 answers

              • Electric Tankless Water Heater - 13 kW

                Q:

                can it work for
                all the house
                Asked on 6/7/2015 by karen from mulberry AR

                2 answers

                • Staff Reviewer

                  A:

                  No, the RTE-13 is not designed to be a whole house unit. The unit is rated at a 4gpm max

                  Answered on 6/9/2015 by Dennis from Atl
                • Staff Reviewer

                  A:

                  No, the RTE-13 is not designed to be a whole house unit. The unit is rated at a 4gpm max

                  Answered on 6/9/2015 by Taylor from Atlanta,GA
              • Electric Tankless Water Heater - 13 kW

                Q:

                Can I use this unit in a RV.
                Asked on 6/4/2015 by William from Conroe, Texas

                1 answer

                • Staff Reviewer

                  A:

                  Yes, you can use this in an RV. You just need to make sure that you have a 230V outlet and a 60 amp breaker available.

                  Answered on 6/5/2015 by Sonny from Lawrencville, GA
              • Electric Tankless Water Heater - 13 kW

                Q:

                put in my garage for my sink the sink will be the only thing running off of it. will it give me enough hot water to fill a bucket and is it 220 volt
                Asked on 5/29/2015 by Al from Bear DE

                1 answer

                • Staff Reviewer

                  A:

                  Yes,it has the capacity to fill a bucket with hot water.Yes it is 220 volt.

                  Answered on 5/31/2015 by Dennis from Atl
              • Electric Tankless Water Heater - 13 kW

                Q:

                Hello...I have a large bathroom with a whirlpool tub...a shower and sink. ... these would never be used at the same time but I need an electric tankless that can get me hot water for the tub. ... my last one could supply the shower and sink but just could not supply hour water for the tub. ... the temp of the water could often be 36° or so during winter. . (I'm in NM), will this be able to do that and if not. .. what will? I need to purchase today if possible. .. thanks Tasha
                Asked on 5/26/2015 by Tasha

                1 answer

                • Staff Reviewer

                  A:

                  This unit will only heat about 4 gallons per minute. You might need to go up to an rte-27 to give you enough kilowatts and gallons per minute to run the whirlpool tub.

                  Answered on 6/1/2015 by Sonny from Lawrencville, GA
              • Electric Tankless Water Heater - 13 kW

                Q:

                I looking for a small tankless water heater for a pool house with a shower and one sink. Which model would work for this application.
                Asked on 5/21/2015 by Steve from Richmond Va

                1 answer

                • Staff Reviewer

                  A:

                  The best electric water heater that will work for your aplication will be the RTE-27, which runs 5 gallons per minute. You just need to make sure that you have a 240V outlet and 2 60 amp breakers available.

                  Answered on 6/2/2015 by Sonny from Lawrencville, GA
              • Electric Tankless Water Heater - 13 kW

                Q:

                so I just installed a 13 tanksless in my home and my breaker is a 50amp does that make a differents,my home has to bathrooms,do I need a bigger one or one more of the same. this is what the people at home depot said I need, need some help
                Asked on 5/17/2015 by slue from elko nv

                1 answer

                • Staff Reviewer

                  A:

                  Your question would best be answered by the manufacturer.Please call 1-866-720-2076 for technical assistance.

                  Answered on 5/19/2015 by Dennis from Atl
              • Electric Tankless Water Heater - 13 kW

                Q:

                Is this product, Rheem EcoSense RETE-13 - 13KW Electric Tankless Water Heater, compatible for use in a mobile home?
                Asked on 5/11/2015 by Andrew

                1 answer

                • Staff Reviewer

                  A:

                  Please contact the manufacturer directly for mobile home applications at 866-720-2076.

                  Answered on 5/12/2015 by RS from Atlanta
              • Electric Tankless Water Heater - 13 kW

                Q:

                The B.O.D of the GOA (home owners association) is going to meet tonight. In California there has been a water shortage, making us rethink the importance of having a standard hot water heater.
                The biggest concern is the installation. The rules for the condo's are fairly strict. One of the main things are modifications. According to the R&R (Rules and Regulations) the owner cannot modify the condo if they were to do something without the approval of the HOA.
                This could be a great income if we could work something out. We are speaking of over 2,000 units.
                Feel free to have a rep contact me.
                David Runyan
                510-386-9721
                Asked on 5/5/2015 by Dave

                1 answer

                • Staff Reviewer

                  A:

                  Hi David

                  Please contact the manufacturer directly at 1-866-720-2076 and they will assign a salesperson to give you a call.

                  Answered on 5/7/2015 by Dennis from Atl
              • Electric Tankless Water Heater - 13 kW

                Q:

                If I use exactly 4 gallons in a minute, how long before before I can get 4 gallons again? Can this be done repetitiously to wash dishes in a coffee kiosk?
                Asked on 4/25/2015 by Bob from North Dakota

                3 answers

                • A:

                  This is a constant flow rated heat. It has no storage tank. So if it is rated at 4 GPM, as long as you pay your water and power bill you will get 4 GPM.

                  Answered on 6/1/2015 by Calvin from San Jose California
                • A:

                  It will heat water at the rate of 4 gpm. As long as the flow rate is 4 gpm or less, it will heat the water to the desired temperature instantly and indefinately. It rapidly heats the water as it goes through the unit. Do not think in terms of heating and maintaining a volume of hot water. It simply brings the water to temperature as it passes through the manifold. If you ecxeed 4 gpm, it will give diminished performance.

                  Answered on 5/18/2015 by Billybob from Irving, TX
                • Staff Reviewer

                  A:

                  I would call Rheem technical support for your specific application. Rheem can be reached at 866-720-2076

                  Answered on 4/27/2015 by RS from Atlanta
              Displaying questions 1-10Previous | Next »

              Do you have a question about this product? 

               

              Warranty

              LIMITED WARRANTY
              RHEEM® or RUUD® Residential Tankless Gas Water Heaters

              GENERAL

              This Limited Warranty is only available to the original owner of this water heater. It is not transferable. Rheem Manufacturing Company (Rheem) warrants this Rheem or Ruud water heater, and its component parts, to be free from defects in materials and workmanship, under normal use and service, for the Applicable Warranty Period. At its option, Rheem will repair or replace the defective water heater, or defective component part(s), in accordance with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty Period. The replacement water heater must be manufactured by Rheem. The replacement component part(s) must be Rheem authorized component part(s). The replacement unit will be warranted only for the unexpired portion of the original unit's Applicable Warranty Period.

              EFFECTIVE DATE

              The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the water heater, if properly documented. Otherwise, it is the date of manufacture of the water heater plus ninety (90) days.

              APPLICABLE WARRANTY PERIODS

              The Applicable Warranty Periods are ten (10) years from the Effective Date for the heat exchanger and three (3) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

              APPLICABLE WARRANTY PERIODS FOR PURCHASES AFTER 7/1/08 or a 53, 66, or 74 Model Rheem Tankless Water Heater

              The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

              APPLICABLE WARRANTY PERIODS FOR PURCHASES BEFORE 7/1/08 or a 42 Model Rheem Tankless Water Heater

              The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

              All Applicable Warranties will be limited to three (3) years from the Effective Date if the water heater is installed in a system in which the water is re-circulated, but not if its an on-demand re-circulation system which utilizes existing hot and cold water lines, or a dedicated return line without the use of a temperature sensor, timer, or a continuously operating pump

              All Applicable Warranties will be limited to three (1) year from the effective date if the water heater is installed anwhere other than a single-family dwelling.

              WARRANTY EXCLUSIONS

              This Limited Warranty will not cover:

              1. Service trips to your home to teach you how to install, use, or maintain this water heater or to bring the water heater installation into compliance with local building codes and regulations.
              2. This residential tankless water heater if it is installed for use in: spa or pool heating; a mobile home; a recreational vehicle; a boat or any other watercraft.
              3. Units installed in any circulating system in which the temperature of the incoming water to the water heater is in excess of 120° F.
              4. Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing and electrical trade practices.
              5. Damages, malfunctions or failures resulting from improper installation or failure to operate and maintain the unit in accordance with the manufacturer's instructions provided, including outside of recommended water quality levels as listed in the chart below:
              6. Performance problems caused by improper sizing of the water heater or the gas supply line, the venting connection, combustion air openings, electric service voltage, wiring, or fusing.
              7. Damages, malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source.
              8. Damages, malfunctions or failures caused by operating the water heater with any parts removed or with modified, altered, or unapproved parts installed.
              9. Damages, malfunctions or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
              10. Heat exchanger failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere or damages, malfunctions or failures caused by lime or mineral build-up.
              11. Damages, malfunctions or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
              12. Heat exchanger failures caused by operating the water heater when it is not supplied with potable water.
              13. Damages, malfunctions or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than those shown on the rating label.
              14. Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem.
              15. Units installed outside the fifty states (and the District of Columbia) of the United States of America and the Dominion of Canada.
              16. Units removed from the original installation location and reinstalled elsewhere.
              17. Units that have had their rating labels altered, tampered with, or removed. A water heater should not be operated if the rating label is removed.

              LABOR, SHIPPING, AND PROCESSING COSTS

              This Limited Warranty does not cover any labor expenses for service, repairs, reinstallation, permits, or removal and disposal of the failed water heater, or defective component part(s). All such expenses are your responsibility. Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in-warranty” replacement component part(s), to a convenient delivery point (selected by Rheem) near the place the original water heater, or original component part(s), is located: such as a local Rheem or Ruud water heater distributor.You must pay any local freight charges, including the cost of returning the failed water heater, or defective component part(s) to a convenient shipping location (selected by Rheem): such as a local Rheem or Ruud water heater distributor. Rheem does not authorize, recommend, or receive any benefit from any claims processing or similar fees charged by others to process warranty claims for any Rheem or Ruud water heater or component part(s). Rheem will not reimburse any party for these, or any other, fees not specifically covered in this Limited Warranty document.

              HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE

              Any claim for warranty assistance must be made promptly. First, determine if your water heater is “in-warranty” (that is, within the Applicable Warranty Period).You can determine your unit's warranty status by adding its Applicable Warranty Period to its date of installation. However, if you do not have documentary proof of your water heater's date of installation, your unit's warranty status will be based on its date of manufacture. The first four digits of the unit's serial number represent the month and year it was manufactured. Add the Applicable Warranty Period plus ninety (90) days to the date of manufacture to determine whether the water heater is still covered by this Limited Warranty.You may also determine your unit's warranty status by obtaining the complete model number, complete serial number, and date of installation of your water heater and then accessing the “Warranty Verification” information on Rheem Water Heaters' internet website (www.rheem.com) or contacting Rheem Water Heaters' Claims Department (telephone (800) 621-5622) during normal business hours (in the Central Time Zone) to determine if the Applicable Warranty Period has expired. If your water heater is “in-warranty”, contact the plumber, or mechanical contractor, that installed it for assistance with the warranty repairs, or replacement, required.You may also select a plumber, or mechanical contractor, from your local Yellow Pages to assist you. Rheem Water Heaters' Technical Service personnel are available to assist you (by telephone at (800) 432-8373 or via e-mail at techserv@rheem.com) in obtaining “in-warranty” service or to answer your questions about the operation or repair of your water heater during normal business hours (in the Central Time Zone). Be prepared to provide the plumber, mechanical contractor, or Rheem Technical Service person you call with the complete model number, the complete serial number, and the date of installation of your water heater in addition to an explanation of your water heater problem. If an exact replacement is not available, Rheem will provide you with the current model of your water heater, or component part(s), or a replacement unit with comparable operating features. If government regulations or industry certification or similar standards require the replacement water heater, or replacement component part(s), to have features not found in the defective water heater, or the defective component part(s), you will be charged for the difference in price represented by those required features. If you pay the price difference for those required features and/or to upgrade the size and/or other features available on a replacement new water heater, you will also receive a complete new Limited Warranty (with the full Applicable Warranty Periods) for the replacement new water heater. Rheem reserves the right to inspect, or require the return of, the failed water heater or the defective component part(s). Each “in-warranty” failure water heater must be made available to Rheem (with the rating label and all the component parts intact) in exchange for the replacement water heater. Each defective “in-warranty” component part to be replaced must be returned to Rheem in exchange for the replacement component part. Warranty compensation is subject to validation of “in-warranty” coverage by Rheem Claims Department personnel.

              • To obtain warranty compensation for an “in-warranty” water heater failure, you must provide Rheem with: (at Rheem's option) either the failed water heater (with the rating label and all the component parts intact) or the complete original rating label (photocopies are not acceptable) removed from the failed water heater; the complete model number and the complete serial number of the Rheem or Ruud water heater that replaced the failed unit; and the date the original water heater failed.You may also be required to provide documentary proof of the failed water heater's date of installation to establish its “in-warranty” status.
              • To receive warranty compensation for an “in-warranty” defective component part, you must provide Rheem with: the defective component part; the complete model number and the complete serial number of the Rheem or Ruud water heater from which the defective component part was removed; and the date the defective component part failed.You may also be required to provide documentary proof of the date of installation of the Rheem or Ruud water heater from which the defective part was removed — or the date of purchase of the part (if it was purchased separately) — to establish the “in-warranty” status of the defective component part.
              Warranty claim documentation should be mailed promptly to
              Rheem Water Heaters, Claims Department
              2600 Gunter Park Drive East
              Montgomery, Alabama 36109