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Rheem RTE-13 Electric Tankless Water Heater - 13 kW

  • Rheem RTE-13 Electric Tankless Water Heater - 13 kW
Model#: RHMNRTE-13
Condition:
New

What are the different product conditions?

New
Brand new items;Full manufacturer warranty available
Reconditioned
Manufacturer inspected, repaired and tested items; CPO 60 day money back guarantee
Open Box
New or Recon items with possible minor cosmetic damage; CPO 60 day money back guarantee
Certified
Returned items inspected, repaired and tested by CPO technicians; CPO 60 day money back guarantee

Rheem RTE-13 Electric Tankless Water Heater - 13 kW

Model#: RHMNRTE-13
List:
$249.99
Sale Price:
$214.99
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Details

Continuous, on demand, hot water and a compact design means this Electric Tankless Water Heater is perfect for point-of-use applications.
Features:
  • Can heat a maximum of 4 gallons per minute
  • Energy efficient when compared to traditional water heaters
  • On-unit temperature control
  • LEDs indicate active element and standby mode
  • Standard 1/2 in. water connection
  • Rugged brass/copper heat exchanger
  • Great for homes, condos, hospitals, boats, offices, laboratories, and anywhere hot water is needed
Includes:
  • 13 kW Electric Tankless Water Heater - RTE-13

Specifications

Weight: 8 lbs.
Activation Flow: 0.40 GPM
Amperage: 54
Application: Point-Of-Use
Kilowatts: 13
Required Breaker: 60 Amp
Water Connection: 1/2 in. NPT
Wire Size: 6 Gauge

Reviews

Product Reviews

Questions & Answers

Do you have questions about this product?

Get answers from real customers and in-house experts with AnswerBox.

57 Questions | 97 Answers
Displaying questions 1-10Previous | Next »
  • Electric Tankless Water Heater - 13 kW

    Q:

    We have an 850 sq. ft. cabin that we go to on weekends when we can. The place is 200 Amp electric with a tank water heater, that wastes power when we're not there heating the water. The only water fixtures in the place are two bathroom sinks, one kitchen sink, a dishwasher, and a shower. We always run one thing at a time. This is on a well system, and the flow is only 1-2 gallons per minute. In our case, could one of these be used instead of a tank? Thanks. Steve
    Asked on 2/7/2016 by steve from United States

    2 answers

    • Staff Reviewer

      A:

      I would not recommend this unit be used to replace your current tank, it is too small.

      Answered on 2/8/2016 by RS from Atlanta
    • A:

      The higher the degree rise for the desired temp. the lower your flow rate will be.

      Answered on 2/7/2016 by Community Answer from None
  • Electric Tankless Water Heater - 13 kW

    Q:

    We have an 850 sq. ft. cabin that we go to on weekends when we can. The place is 200 Amp electric with a tank water heater, that wastes power when we're not there heating the water. The only water fixtures in the place are two bathroom sinks, one kitchen sink, a dishwasher, and a shower. We always run one thing at a time. This is on a well system, and the flow is only 1-2 gallons per minute. In our case, could one of these be used instead of a tank? Thanks. Steve
    Asked on 2/4/2016 by steve from United States

    2 answers

    • Staff Reviewer

      A:

      The RTE 13 can supply enough hot water for a single application at a time. The biggest issue here is going to be the temp. of the water from the well.The higher the degree rise for the desired temp. the lower your flow rate will be.

      Answered on 2/5/2016 by Taylor from Atlanta,GA
    • VERIFIED BUYER

      A:

      It seems everything would work great with the thankless. There is only one
      concern, the temperature of the water coming from the well. If the
      temperature coming into the thankless is too cold it could not supply the
      temperature your looking for. One alternative. Turn your tank waster heater
      to the lowest setting, only keeping the water warm. Using far less
      electricity since the cabin is unoccupied. Put the tankless in series with
      the supply and it will have no trouble heating on demand.

      Answered on 2/5/2016 by Anonymous
  • Electric Tankless Water Heater - 13 kW

    Q:

    Can I use this tankless got water heater to replace my current 40 gallon rheem electric hot water heater?
    Asked on 1/28/2016 by Patman from Kinston NC

    2 answers

    • Staff Reviewer

      A:

      No,this is not a whole house unit.These are point of use units only.

      Answered on 1/29/2016 by Dennis from Atl
    • Staff Reviewer

      A:

      The RTE 13 is not recommended as a whole house unit. It simply cannot provide the flow rate needed to operate more than one application at a time.

      Answered on 1/29/2016 by Taylor from Atlanta,GA
  • Electric Tankless Water Heater - 13 kW

    Q:

    Is this 110 or 220 volts
    Asked on 1/23/2016 by Dan from Rogers,ar

    4 answers

    • Staff Reviewer

      A:

      This unit is 220 volt. The only water heater in the Rheem Electric Tankless Series that is 110/120 volt is Model RTE-3.

      Answered on 1/24/2016 by CPO Sales from Atlanta
    • VERIFIED BUYER

      A:

      220 volt, 60 amp
      Sent via the Samsung Galaxy S® 5 ACTIVE™, an AT&T 4G LTE smartphone

      Answered on 1/23/2016 by Anonymous
    • VERIFIED BUYER

      A:

      220, 60amp, pulls some serious juice but has worked like a champ for 3months for us.  We use in a 2BR, 1BA home. Instant hot water in kitchen, takes a minute to get to bathroom located approx 15ft away but to be expected. Won't believe how small this thing is. Not sure about longevity but at that price point its nearly disposable as long as we get at least a couple years out if it.

      Answered on 1/23/2016 by Anonymous
    • VERIFIED BUYER

      A:

      220 VAC
      Sent from my iPhone

      Answered on 1/23/2016 by Anonymous
  • Electric Tankless Water Heater - 13 kW

    Q:

    How much power with this thing use if I had this tankless heater on my radiant heat to heat my 900 square-foot house
    Asked on 1/20/2016 by Hardware from Clayton ny

    1 answer

    • Staff Reviewer

      A:

      The RTE-13 consumes 13kw and requires a 60 amp dedicated breaker.

      Answered on 1/21/2016 by Ray from Atlanta
  • Electric Tankless Water Heater - 13 kW

    Q:

    Would this product work to heat a washing machine in Boston, MA? It is for a rental unit and would only be used for one common washing machine as the units each have their own hot water heater.
    Asked on 1/5/2016 by Seneca from Boston, MA

    4 answers

    • A:

      Washing machines have automatic temperature control which will add cold water to the hot water anyway.

      Answered on 2/8/2016 by Phoenixjohn from Phoenix, AZ
    • Staff Reviewer

      A:

      Yes, the RTE13 can be used for the purpose that you listed

      Answered on 1/7/2016 by Taylor from Atlanta,GA
    • VERIFIED BUYER

      A:

      Yes, you'll need the throttle the volume through it by partially closing the supply valve at the machine to control 3 gallons a minute.  Easy if it's a top loader. Just feel the temp of the water coming in. Close the valve for hotter.
      Sent via the Samsung Galaxy S® 5 ACTIVE™, an AT&T 4G LTE smartphone

      Answered on 1/6/2016 by Anonymous
    • VERIFIED BUYER

      A:

      OF COURSE.

      Answered on 1/5/2016 by Anonymous
  • Electric Tankless Water Heater - 13 kW

    Q:

    Could I use this to replace my current gas water heater
    Asked on 12/25/2015 by sandy the candy from marrero,louisiana

    4 answers

    • Staff Reviewer

      A:

      Yes, however, there are limitations for this water heater that you may not be aware of. For assistance, please contact our sales department at 1-866-577-3014.

      Answered on 2/9/2016 by Ray from Atlanta
    • A:

      Only if it is a whole house tankless water heater. This appears from the ad to be a point-of-use which means it has to be located very near to where the hot water is needed. For example: if you want hot water in the bathroom then that's where a point-of-use tankless would have to be located to provide hot water to the sink and the shower or bathtub. If you then want hot water in your kitchen, you'd have to have another point-of-use located say, under the kitchen sink. If you've got more than 1 bathroom then each would need a point-of-use. Best thing is to look for one that says it is whole house! You can replace your current gas water heater with these, but you need to be very careful that you are fully aware of what you are buying! Don't just get the cheapest thing! Look at activation flow, maximum gallons per minute and, under application, it will say whether it is point-of-use or not!

      Answered on 12/30/2015 by Barbara been there done that from Mebane, NC
    • VERIFIED BUYER

      A:

      NO

      Answered on 12/26/2015 by Anonymous
    • VERIFIED BUYER

      A:

      This particular unit is not not a gas water heater, it is an electric water heater that can only run a single bathroom. You will need to go with a gas tankless, but they will need a 3/4 inch gas supply to run the gas heater. Otherwise to go with this particular unit you will have to run a 220v circuit to operate the unit.
      KOB CONSTRUCTION

      Answered on 12/25/2015 by Anonymous
  • Electric Tankless Water Heater - 13 kW

    Q:

    What amperage circuit does this unit need
    Asked on 12/24/2015 by Rich from Fabius, NY

    2 answers

    • VERIFIED BUYER

      A:

      You'll need a 60 amp breaker. 2-pole
      Justin Cain***.****

      Answered on 12/24/2015 by Anonymous
    • VERIFIED BUYER

      A:

      60 amp 240v
      Sent from my iPhone

      Answered on 12/24/2015 by Anonymous
  • Electric Tankless Water Heater - 13 kW

    Q:

    Is this unit a direct replacement for a water heater tank. All i have is a shower, washer (that are not used at the same time) and two sinks. Will this or a smaller one work?
    Asked on 12/15/2015 by Matt from muskegon, mi

    1 answer

    • A:

      Not sure what you mean by "direct replacement". Look at the specs for this. It says the application is as a point-of-use. That means you have to locate it very near where the hot water is needed. Example: one for the bathroom for the bathroom sink and shower. Another located near where your washer is unless it is in the same bathroom! And assuming your other sink is in the kitchen then another one located under the kitchen sink. I think what you want is a whole house tankless. Also look at the maximum gallons per minute. This is how much hot water it will deliver in a minute to the appliance that needs the hot water. If you're filling a washer as in clothes washer then consider how long it will take to fill if you're using hot water as opposed to warm, etc. Compare how many gallons your washer holds to the gpm and you'll get an idea of how long it's going to take just to fill it!

      Answered on 12/30/2015 by Barbara been there done that from Mebane, NC
  • Electric Tankless Water Heater - 13 kW

    Q:

    or you can order on 220v....
    Asked on 11/27/2015 by ted from chicago

    1 answer

    • Staff Reviewer

      A:

      This model is only available in 240v.

      Answered on 2/4/2016 by Ray from Atlanta
Displaying questions 1-10Previous | Next »

Do you have a question about this product? 

 

Warranty

LIMITED WARRANTY
RHEEM® or RUUD® Residential Tankless Gas Water Heaters

GENERAL

This Limited Warranty is only available to the original owner of this water heater. It is not transferable. Rheem Manufacturing Company (Rheem) warrants this Rheem or Ruud water heater, and its component parts, to be free from defects in materials and workmanship, under normal use and service, for the Applicable Warranty Period. At its option, Rheem will repair or replace the defective water heater, or defective component part(s), in accordance with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty Period. The replacement water heater must be manufactured by Rheem. The replacement component part(s) must be Rheem authorized component part(s). The replacement unit will be warranted only for the unexpired portion of the original unit's Applicable Warranty Period.

EFFECTIVE DATE

The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the water heater, if properly documented. Otherwise, it is the date of manufacture of the water heater plus ninety (90) days.

APPLICABLE WARRANTY PERIODS

The Applicable Warranty Periods are ten (10) years from the Effective Date for the heat exchanger and three (3) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

APPLICABLE WARRANTY PERIODS FOR PURCHASES AFTER 7/1/08 or a 53, 66, or 74 Model Rheem Tankless Water Heater

The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

APPLICABLE WARRANTY PERIODS FOR PURCHASES BEFORE 7/1/08 or a 42 Model Rheem Tankless Water Heater

The Applicable Warranty Periods are twelve (12) years from the Effective Date for the heat exchanger and five (5) years from the Effective Date for the component parts if the water heater is installed in a single-family dwelling. If the water heater is installed anywhere other than a single-family dwelling or in any system in which the water is recirculated, the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

All Applicable Warranties will be limited to three (3) years from the Effective Date if the water heater is installed in a system in which the water is re-circulated, but not if its an on-demand re-circulation system which utilizes existing hot and cold water lines, or a dedicated return line without the use of a temperature sensor, timer, or a continuously operating pump

All Applicable Warranties will be limited to three (1) year from the effective date if the water heater is installed anwhere other than a single-family dwelling.

WARRANTY EXCLUSIONS

This Limited Warranty will not cover:

  1. Service trips to your home to teach you how to install, use, or maintain this water heater or to bring the water heater installation into compliance with local building codes and regulations.
  2. This residential tankless water heater if it is installed for use in: spa or pool heating; a mobile home; a recreational vehicle; a boat or any other watercraft.
  3. Units installed in any circulating system in which the temperature of the incoming water to the water heater is in excess of 120° F.
  4. Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing and electrical trade practices.
  5. Damages, malfunctions or failures resulting from improper installation or failure to operate and maintain the unit in accordance with the manufacturer's instructions provided, including outside of recommended water quality levels as listed in the chart below:
  6. Performance problems caused by improper sizing of the water heater or the gas supply line, the venting connection, combustion air openings, electric service voltage, wiring, or fusing.
  7. Damages, malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source.
  8. Damages, malfunctions or failures caused by operating the water heater with any parts removed or with modified, altered, or unapproved parts installed.
  9. Damages, malfunctions or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
  10. Heat exchanger failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere or damages, malfunctions or failures caused by lime or mineral build-up.
  11. Damages, malfunctions or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
  12. Heat exchanger failures caused by operating the water heater when it is not supplied with potable water.
  13. Damages, malfunctions or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than those shown on the rating label.
  14. Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem.
  15. Units installed outside the fifty states (and the District of Columbia) of the United States of America and the Dominion of Canada.
  16. Units removed from the original installation location and reinstalled elsewhere.
  17. Units that have had their rating labels altered, tampered with, or removed. A water heater should not be operated if the rating label is removed.

LABOR, SHIPPING, AND PROCESSING COSTS

This Limited Warranty does not cover any labor expenses for service, repairs, reinstallation, permits, or removal and disposal of the failed water heater, or defective component part(s). All such expenses are your responsibility. Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in-warranty” replacement component part(s), to a convenient delivery point (selected by Rheem) near the place the original water heater, or original component part(s), is located: such as a local Rheem or Ruud water heater distributor.You must pay any local freight charges, including the cost of returning the failed water heater, or defective component part(s) to a convenient shipping location (selected by Rheem): such as a local Rheem or Ruud water heater distributor. Rheem does not authorize, recommend, or receive any benefit from any claims processing or similar fees charged by others to process warranty claims for any Rheem or Ruud water heater or component part(s). Rheem will not reimburse any party for these, or any other, fees not specifically covered in this Limited Warranty document.

HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE

Any claim for warranty assistance must be made promptly. First, determine if your water heater is “in-warranty” (that is, within the Applicable Warranty Period).You can determine your unit's warranty status by adding its Applicable Warranty Period to its date of installation. However, if you do not have documentary proof of your water heater's date of installation, your unit's warranty status will be based on its date of manufacture. The first four digits of the unit's serial number represent the month and year it was manufactured. Add the Applicable Warranty Period plus ninety (90) days to the date of manufacture to determine whether the water heater is still covered by this Limited Warranty.You may also determine your unit's warranty status by obtaining the complete model number, complete serial number, and date of installation of your water heater and then accessing the “Warranty Verification” information on Rheem Water Heaters' internet website (www.rheem.com) or contacting Rheem Water Heaters' Claims Department (telephone (800) 621-5622) during normal business hours (in the Central Time Zone) to determine if the Applicable Warranty Period has expired. If your water heater is “in-warranty”, contact the plumber, or mechanical contractor, that installed it for assistance with the warranty repairs, or replacement, required.You may also select a plumber, or mechanical contractor, from your local Yellow Pages to assist you. Rheem Water Heaters' Technical Service personnel are available to assist you (by telephone at (800) 432-8373 or via e-mail at techserv@rheem.com) in obtaining “in-warranty” service or to answer your questions about the operation or repair of your water heater during normal business hours (in the Central Time Zone). Be prepared to provide the plumber, mechanical contractor, or Rheem Technical Service person you call with the complete model number, the complete serial number, and the date of installation of your water heater in addition to an explanation of your water heater problem. If an exact replacement is not available, Rheem will provide you with the current model of your water heater, or component part(s), or a replacement unit with comparable operating features. If government regulations or industry certification or similar standards require the replacement water heater, or replacement component part(s), to have features not found in the defective water heater, or the defective component part(s), you will be charged for the difference in price represented by those required features. If you pay the price difference for those required features and/or to upgrade the size and/or other features available on a replacement new water heater, you will also receive a complete new Limited Warranty (with the full Applicable Warranty Periods) for the replacement new water heater. Rheem reserves the right to inspect, or require the return of, the failed water heater or the defective component part(s). Each “in-warranty” failure water heater must be made available to Rheem (with the rating label and all the component parts intact) in exchange for the replacement water heater. Each defective “in-warranty” component part to be replaced must be returned to Rheem in exchange for the replacement component part. Warranty compensation is subject to validation of “in-warranty” coverage by Rheem Claims Department personnel.

  • To obtain warranty compensation for an “in-warranty” water heater failure, you must provide Rheem with: (at Rheem's option) either the failed water heater (with the rating label and all the component parts intact) or the complete original rating label (photocopies are not acceptable) removed from the failed water heater; the complete model number and the complete serial number of the Rheem or Ruud water heater that replaced the failed unit; and the date the original water heater failed.You may also be required to provide documentary proof of the failed water heater's date of installation to establish its “in-warranty” status.
  • To receive warranty compensation for an “in-warranty” defective component part, you must provide Rheem with: the defective component part; the complete model number and the complete serial number of the Rheem or Ruud water heater from which the defective component part was removed; and the date the defective component part failed.You may also be required to provide documentary proof of the date of installation of the Rheem or Ruud water heater from which the defective part was removed — or the date of purchase of the part (if it was purchased separately) — to establish the “in-warranty” status of the defective component part.
Warranty claim documentation should be mailed promptly to
Rheem Water Heaters, Claims Department
2600 Gunter Park Drive East
Montgomery, Alabama 36109